The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Free Wi-Fi in public areas
No parking
24-hour reception
Pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Services
Housekeeping
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Children's menu
Spa & Leisure
Beach access
Entertainment
Leisure/ TV room
Room features
Heating
Terrace
Garden furniture
Self-catering
Electric kettle
Media
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
The Terrace,
St Ives (Cornwall),
United Kingdom,
TR26 2BP,
Cornwall
Map view
street view
The Terrace,
St Ives (Cornwall),
United Kingdom,
TR26 2BP,
Cornwall
City landmarks
Museum
Barbara Hepworth Museum and Sculpture Garden
610 m
Museum
Tate St Ives
1.1
km
Gallery
The Penwith Gallery
940 m
Museum
The Saint Ives Museum
1.1
km
Saint Ives TR26 1SZ
St Nicholas Chapel
1.1
km
Gallery
The Leach Pottery
1.6
km
Gallery
New Craftsman Gallery
670 m
Gallery
The Blue Bramble Gallery
750 m
Gallery
Art Space Gallery
690 m
Gallery
Salthouse Gallery
690 m
Zennor
Zennor Circular Walk
650 m
Cemetery
Barnoon Cemetery
650 m
Smeatons Pier
650 m
Island
The Island
1.3
km
32 Back Rd W
Norway Stores
740 m
Harbour
St Ives
1.2
km
Beach
Bamaluz Beach
1.1
km
Porthmeor Hill
Porthmeor Beach
770 m
St. Ives Surf School
720 m
Beach
Carbis Bay Beach
1.7
km
Nearby
Gallery
Tate Gallery St. Ives
320 m
Church
St Ives Parish Church
540 m
Gallery
Porthminster Gallery
380 m
2 Tregenna Hill The Hole in the Wall
St. Ives Gallery
320 m
Museum
Capt Sir Richard Francis Burton Museum
320 m
Gallery
Anima Mundi
320 m
Store
I Should Coco
420 m
Saint Ives TR26 2FD
Talland House
320 m
Beach
Porthminster Beach
320 m
Gallery
New Millennium Gallery
320 m
Restaurants
The Hain Line
400 m
Tregenna Place
Lulu's
360 m
Tregenna Hill
Pengenna Pasties
510 m
9 High Street
St lves Street Food Kitchen
420 m
10 Tregenna Place
Cafe Art
490 m
The Drill Hall Chapel Street
Bamboo House
510 m
4B Chapel Street
Chapels
510 m
20 Chapel Street
The Cornish Bakery
590 m
9 Fore Street
The Haywain
650 m
Constable Road Burleigh Hill Estate
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
newly refurbished rooms
beautiful beach opposite
inconsistent service
some areas needing revamp
6.2/10
Nice
Rooms
5.9
Location
7.9
Service
6.8
Dining
5.0
Guest reviews
6.2/10
based on 8 reviews
6.2
6.2/10 based on 1809 reviews
Raymond
United Kingdom,
April
2024
7.0/10
I had a mixed experience at this hotel. The room was spotlessly clean and worth the extra cost to upgrade, but the evening entertainment noise was a drawback. The service was helpful when we needed extra amenities but inconsistent in room cleaning. The location was great with beautiful views, but the dining experience fell short with cold food and limited options.
Rooms
8.0
The room I stayed in was certainly worth the supplement and kept spotlessly clean.
Service
6.0
The staff were helpful in providing extra amenities, but the room cleaning was infrequent. The service at the reception was welcoming.
Location
9.0
The location was great, with amazing views and convenient parking nearby.
Dining
5.0
The dining experience was fairly basic and the food seemed like it was prepared in advance, with limited choices.
Facilities
The hotel facilities were sufficient but not outstanding.
Jackie
United Kingdom,
March
2024
5.6/10
I had a mixed experience at the hotel. The location was convenient and easy to get around, but the rooms were disappointing with shabby decor and cleanliness issues. The service was a hit and miss, with some staff members excelling while others seemed unhelpful. Dining had its ups and downs, and the facilities were adequate but nothing extraordinary.
Rooms
5.0
The rooms were shabby and lacked cleanliness, with dated decor and sun-bleached curtains.
Service
6.0
The service varied from exceptional with some staff to being relatively useless with others.
Location
7.0
The location was good for getting around, but the noise from the main road was bothersome.
Dining
5.0
The dining experience had its flaws, from cold food to overcrowded meal times and limited waiter availability.
Facilities
6.0
The facilities were average with nothing exceptional to note.
Frederick
United Kingdom,
October
2023
6.8/10
The hotel was a mixed experience overall. The rooms were spotless, but the lack of phone reception was a downside. We managed to switch to a nicely refurbished twin room, which was a significant improvement. The service was friendly yet inconsistent, with some unexpected apologies. The location was a mixed bag, with stunning views and beach proximity but some areas needing improvement. The dining options were decent, with a good buffet spread, although it felt excessive. The facilities were satisfactory but definitely need some attention.
Rooms
7.0
The rooms were spotless and a nice size, but the lack of phone reception was inconvenient. The twin room we eventually shifted to was newly refurbished and far nicer.
Service
6.0
The staff were nice and friendly, but there were some inconsistencies and unexpected apologies throughout the week.
Location
8.0
The hotel's location was a mix of amazing views, beach proximity, and a convenient walk to town. However, there were some areas around the plug that needed attention.
Dining
7.0
The dining experience was ok overall, especially the buffet meals with a good selection. However, it felt a bit excessive at times.
Facilities
6.0
The facilities were decent but need some revamping and attention to detail to elevate the overall experience.
newly refurbished rooms
inconsistent service
Mark
United Kingdom,
September
2023
5.4/10
The hotel room was spacious, clean, and not too hot, located on the first floor, but the dated decor and lack of basic amenities like an extra shelf for toiletries and hooks for hanging towels made the stay less enjoyable. I had to pay extra for breakfast and even for a milky coffee, with poor service from staff that struggled to communicate in English. Overall, I would not choose to stay here again.
Rooms
5.0
The room was spacious, clean, and not too hot, but lacked an extra shelf for toiletries and hooks to hang towels, robe. The decor was dated with ripped wallpaper and dirty carpets.
Service
7.0
The remaining staff were stretched due to absentee workers, but those present were extremely helpful and pleasant, which was the only positive highlight of the stay.
Location
8.0
The hotel overlooks the St Ives beaches and harbor, providing a central and convenient location easy to access everywhere, but noise from the main road into St Ives could be bothersome.
Dining
5.0
The dining experience was horrendous with crowded and poorly presented areas, slow replenishment of food, and inadequate space for guests. Service was lacking, and cleanliness was subpar.
Facilities
5.0
Facilities were not well-maintained, with broken lifts, inadequate parking spaces after booking, and limited dining space for guests.
George
United Kingdom,
August
2023
7.2/10
The hotel had a fantastic location with superb views and welcoming staff on arrival. The rooms were a letdown, being small and grotty, but the staff was friendly and helpful. The dining experience was buffet style and plentiful, although a bit crowded and hectic. The hotel's facilities were in need of a revamp but were comfortable and clean overall.
Rooms
6.0
The rooms were small and in need of a revamp, but spacious and clean overall.
Service
8.0
The staff was friendly and helpful, making for a comfortable stay.
Location
9.0
The location was amazing, with superb views and within walking distance of main tourist attractions.
Dining
7.0
The dining experience was buffet style & plentiful, but a bit crowded and hectic.
Facilities
6.0
The facilities were grotty and in need of a revamp but still offered a comfortable stay.
Greg
United States,
July
2023
6.8/10
The hotel was a little basic but still very nice. It's a bit of a climb with several flights of stairs, but the friendly service made up for it. The location is good, out of the main bustle but easy to access attractions. The dining experience could be improved, but the facilities were satisfactory.
Rooms
7.0
The room was okay but lacked storage space. It had some dust and cobwebs but was still acceptable.
Service
8.0
The service was friendly and obliging.
Location
7.0
The location is good, out of the main bustle of the town center but easy to get around.
Dining
5.0
The dining experience had some issues with cleanliness and service.
Facilities
7.0
The facilities were satisfactory for my stay.
Sean
United States,
July
2023
6.8/10
The hotel was a mixed bag with clean and comfortable rooms, friendly staff, but disappointing dining experience. Its location was brilliant and the facilities were well-maintained.
Rooms
6.0
My room was nice and clean, making it comfortable. However, it was hot with no air conditioning.
Service
8.0
The service was exceptional, especially the friendly and helpful staff.
Location
8.0
The hotel's location was brilliant, making it easy to access most places.
Dining
5.0
The dining area was crowded and not well presented, affecting the overall experience.
Facilities
7.0
The facilities were well-maintained throughout the stay.
John
United Kingdom,
June
2023
5.0/10
The hotel was situated in a central location near the harbor, offering amazing views. Despite its convenient location, the property had its downsides with dated and dirty rooms, poor service, and extra charges for basic amenities like breakfast and coffee.
Rooms
5.0
The rooms were dated, damp, and not well-maintained, with ripped wallpaper and dirty carpets. Climbing 76 steps to reach the top floor was a challenging experience, and the service from the hotel manager was unhelpful.
Service
5.0
While the service was the only positive aspect of the stay, it was still lacking with a shortage of staff in the restaurant and bar. The language barrier further hindered the overall experience.
Location
7.0
The location was excellent, being directly opposite Porthminster Beach and close to the train station and bus route. However, the area was a bit away from the town center bustle.
Dining
5.0
The dining experience was disappointing, with overcrowded and unhygienic conditions. Guests complained about the food quality and cleanliness, with additional charges for subpar meals.
Facilities
The hotel lacked notable facilities and amenities, providing a mediocre experience overall.
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